Knowledge Base
Go to Tai Software
Go to Customer Portal
Sign in
LSP
Accounting
General
Accounts Payable
Accounts Receivable
Accounting Management
Commissions
Integrations
Customers
Customer Portal
Customer Management
LSP
Carrier Management
Content Templates
Organization Management
Special Features
Tai Marketplace
Rates
Back Office Features
General
Logged in Menu
Dashboards
Shipments
General
Bulk/Admin
Domestic Freight
International
LTL
Truckload
Drayage
Reports
Email in the TMS
Email Configuration
Email Fax History
Tai Email Assistant
Internal Knowledge Base
Security & Compliance
Company Docs
General
Insurance
Integrations
Accounting
Factoring
Load Board
Other
Payment Gateways
Rating
Tracking
Digital Freight Matching
Carrier Onboarding
Onboarding
Imports
Integration
Transition
Welcoming
Public API Documentation
Accounting
Webhooks
Shipping Service
Sales
Tai Software Write Ups
Informational Articles with Video
Tai Software Application Billing
TMS Documentation
Video Library
What's New?
2025 Releases
2024 Releases
2023 Releases
2022 Releases
2021 Releases
Back to home
Knowledge Base
LSP
Accounting
General
Accounts Payable
Accounts Receivable
Accounting Management
Commissions
Integrations
Customers
Customer Portal
Customer Management
LSP
Carrier Management
Content Templates
Organization Management
Special Features
Tai Marketplace
Rates
Back Office Features
General
Logged in Menu
Dashboards
Shipments
General
Bulk/Admin
Domestic Freight
International
LTL
Truckload
Drayage
Reports
Email in the TMS
Email Configuration
Email Fax History
Tai Email Assistant
Internal Knowledge Base
Security & Compliance
Company Docs
General
Insurance
Integrations
Accounting
Factoring
Load Board
Other
Payment Gateways
Rating
Tracking
Digital Freight Matching
Carrier Onboarding
Onboarding
Imports
Integration
Transition
Welcoming
Public API Documentation
Accounting
Webhooks
Shipping Service
Sales
Tai Software Write Ups
Informational Articles with Video
Tai Software Application Billing
TMS Documentation
Video Library
What's New?
2025 Releases
2024 Releases
2023 Releases
2022 Releases
2021 Releases
LSP
Carrier Management
How to Add a New LSP Carrier
Carrier Blacklist
Carrier CSA Information
Carrier Facing Pages
Carrier Labels
Carrier Rep Workflow
Carrier Rules
Carrier Scorecards
LSP Carriers
LSP Carrier Insurance Update
Managing Factoring Companies
See more
Content Templates
Consignee Upcoming Delivery Notices
Content Templates - Documentation
Content Templates - EMAIL - Custom Subject Line
Content Templates - Site Code Logic
Custom Email Templates
How to remove/hide $0 charge line items from the Customer Invoice
Send Messages Templates
Invoice Additional Attachments
See more
Organization Management
Broker Tools
Bulk Operations Custom Templates
Disable LSP Staff
Federated Login - SSO Authentication
Guest Rating
How to Check Organization ID for LSP/Customer Organizations
Introduction to LSP
LSP Staff Search
My Organization
Organization Settings
Staff Creation
Staff Permissions
Team Collaboration in TMS
TMS Organization and Customer Statuses Definitions
See more
Special Features
Custom Shipment Reference Numbers (Coming soon!)
Shipment Alerts Management
TMS Onboarding Guide
Workflow Automation
Tai Marketplace
Marketplace Info for Sellers
The Tai Marketplace