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TMS Organization and Customer Statuses Definitions

In this article, we will explain the different statuses that can be attributed to a TMS organization and customers.

Status Active

Generally, the default status that a TMS organization will have once created is Active.

Change Status to Inactive
  • Set Active Organizations (including customers) below the organization adjusted to Inactive Status.
  • Will also set all Active Staff Members to Inactive for each associated organization.

This will also disable any notification settings existing on the staff account

Change Status to Locked
  • Set Active Organizations(including customers) below the organization to Locked Status.
  • Will also set all Active Staff Members to Locked for each associated organization.

This will still allow any notification settings existing on the staff account to remain active