Organization Management
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      TMS Organization and Customer Statuses Definitions

      In this article, we will explain the different statuses that can be attributed to a TMS organization and customers.

      Status Active

      Generally, the default status that a TMS organization will have once created is Active.

      Change Status to Inactive
      • Sets the selected Organizations to Inactive status.
      • Does not set associated Active Customers or Staff Members to Inactive; however, those users will no longer be able to log in.

      This will disable any existing notification settings on the affected staff accounts.

      Change Status to Locked
      • Sets all Active Organizations (including customers) under the selected organization to Locked status.
      • Does not set associated Active Staff Members to Locked; however, those staff members will no longer be able to log in.

      This will still allow any existing notification settings on staff account to remain active.