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Edray Drayage Tracking Integration

Automatic ocean container tracking on your drayage shipments — Edray pushes vessel, port, and rail milestones into Tai as they happen, so your team and customers see real-time visibility without any manual status entry.

How It Works

Each day, Tai sends Edray a list of your newly enrolled drayage shipments along with their Container Number and MAWB Number. Edray uses those identifiers to track each container through the ocean, port, and rail legs of its journey. As each milestone occurs, Edray writes it back into the shipment in Tai — some events update standard date fields, others land as Reference Numbers on the shipment.

Everything flows automatically once a shipment is enrolled. You do not need to log into Edray or check on the container manually.

Before You Start

For a shipment to be tracked by Edray, three things must be true on the shipment:

  • Shipment Type is set to Drayage.
  • Container Number is entered as a Reference Number.
  • MAWB Number is entered as a Reference Number.

⚠️ Both numbers are required.
Edray uses the Container Number and MAWB Number together to identify the container being tracked. If either one is missing, Edray cannot match the shipment and tracking will not start. Alert can be deleted and readded to retrigger the enrollment

Enrolling a Shipment in Tracking

A shipment is enrolled in Edray tracking when the “Edray Track” alert is added to it. There are two ways this can happen.

Option 1: Automatic Enrollment (Recommended)

Set up a Workflow Automation so that any qualifying drayage shipment is enrolled in tracking the moment it has the information Edray needs. This is the hands-off option — your team just enters the Container Number and MAWB on the shipment as part of their normal workflow, and the alert applies itself.

Configure the Workflow with the following settings:

Setting Value
Trigger Shipment Updated
Action Add Alert → Edray Track
Filter Alert — Does Not Contain “Edray Track”
Filter Shipment Type — Drayage
Filter Reference Number — Container Number — Entered
Filter Reference Number — MAWB Number — Entered

The first filter (“Does Not Contain Edray Track”) keeps the alert from being re-applied every time the shipment is edited later. The other three filters ensure the shipment has everything Edray needs before the alert is added.

Option 2: Manual Enrollment

For one-off shipments, you can add the alert directly from the shipment:

  1. Open the shipment.
  2. Confirm the Container Number and MAWB Number are entered.
  3. Add the Edray Track alert to the shipment.

What Happens After Enrollment

Once a shipment has the Edray Track alert:

  1. A scheduled report runs once per day, picks up every shipment that was enrolled in the last 24 hours, and delivers the list to Edray.
  2. Edray begins monitoring each container against carrier and port data sources.
  3. As each milestone occurs (vessel arrival, discharge, rail movement, etc.), Edray sends the update into Tai and the shipment is automatically updated.

Because the enrollment report runs once per day, a shipment tagged today will start being tracked by Edray the following business day.

Tracking Milestones

Edray sends nine ocean tracking milestones back into Tai. Some land on standard shipment date fields; the rest are stored as Reference Numbers on the shipment.

Milestone Where It Lands in Tai
Vessel ETA Reference Number: Vessel ETA
Vessel Arrival Reference Number: Vessel Arrival
Discharged at Port Reference Number: Discharged at Port
Available at Port Estimated Pickup Ready Date Time on the origin stop
Vessel Discharged Pending Rail Reference Number: Vessel Discharged Pending Rail
On Rail Reference Number: On Rail
Rail Arrival Actual Departure Date on the origin stop
Empty Return to Terminal Reference Number: Empty Return to Terminal
Last Free Day Pickup Close Date (or, by preference, Reference Number: Last Free Day)

Where to See the Tracking

Tracking updates appear in the places you already use to look at a shipment:

  • Shipment Detail page — the milestones that map to native date fields (Estimated Pickup Ready Date Time, Actual Departure Date, Pickup Close Date) update inline on the origin stop. The remaining milestones appear in the Reference Numbers section of the shipment.
  • Customer Portal — all Edray milestones are visible to your customers in the portal, alongside the rest of the shipment’s status.

Troubleshooting

I added the “Edray Track” alert but Edray has not started tracking

The most common cause is missing Reference Numbers. Check that the shipment has both a Container Number and a MAWB Number entered — if either is missing, Edray cannot match the shipment to a container.

The second most common cause is timing. The enrollment report runs once per day, so shipments enrolled today will not start being tracked by Edray until the following business day.

The Workflow Automation is not adding the alert

Make sure all four filters are configured exactly as shown in the table above. In particular:

  • Shipment Type must be Drayage. Non-drayage shipments are intentionally excluded.
  • Both Container Number and MAWB Number must be entered — the workflow does not fire on a shipment that only has one of the two.
  • The “Alert Does Not Contain Edray Track” filter is required — without it the workflow can’t tell the difference between an already-enrolled shipment and a new one.

A milestone is missing on a tracked shipment

Not every container will hit every milestone — for example, a shipment that doesn’t move via rail will never receive On Rail or Rail Arrival. If you expected a milestone that did not arrive, confirm the container actually went through that step before opening a support ticket.