Carrier Summary Report

The Carrier Summary page provides a high-level view of carrier performance and financial metrics. It helps teams evaluate carrier reliability, volume distribution, revenue, and profitability to support operational decisions and carrier management.

How to Access the Report

From the Reports tab, locate and open the Carrier Summary report.

Search and Filters

Use the filters at the top of the page to narrow down the data displayed in the charts.

Search By

Select how you want to search:

  • Organization – View carriers associated with a specific organization

  • Customer – View carriers used by a specific customer

  • Carrier – View data for one or more specific carriers

Search Field

Enter the name of the organization, customer, or carrier based on the selected search type.

Date Type

Choose the reporting period for the data (for example, Q4 2025).
All charts update automatically based on the selected time range

Performance Metrics

On-Time Pick Up Percentage

Shows the percentage of pickup (Origin) stops completed on time during the selected period.

On-Time logic

  • Pickup = Origin

  • On-Time if:

    • ActualArrivalDateTime falls within the appointment window
      (<= AppointmentCloseDateTime), or

    • No appointment exists and
      ActualArrivalDateTime <= ScheduledReadyDateTime

  • Not On-Time if arrival is after the applicable end time

If ActualArrivalDateTime is missing, the stop is assumed On-Time

On-Time Delivery Percentage

Shows the percentage of delivery (Destination) stops completed on time.

On-Time logic

  • Delivery = Destination

  • Uses the same rules as Pickup, applied to delivery stops

Volume & Financial Metrics

Carriers by Shipment Volume

Breaks down total shipment volume by carrier.

  • Segmented by shipment type:

    • LTL

    • Truckload

    • Domestic

    • International

    • Other

  • Helps identify high-usage carriers and modal mix

Carriers by Revenue

Displays total revenue generated by each carrier for the selected period.

  • Helpful in understanding carrier spend concentration

  • Helps identify top revenue-driving carriers

Carriers by Weight

Shows total shipped weight by carrier.

  • Useful for operational planning and capacity analysis

  • Highlights carriers handling heavier or higher-density freight

Carriers by Margin

Displays margin contribution by carrier.

  • Helps identify the most profitable carrier relationships

  • Useful for contract negotiations and optimization efforts

Use the shipment type options in the chart legend to toggle each shipment type on or off in the report.

How to Use This Page

  • Compare carrier performance across reliability, volume, and profitability

  • Identify top-performing and underperforming carriers

  • Support carrier negotiations with data-driven insights

  • Monitor trends over time by changing the reporting period