Supplemental Insurance Program with Global Logistics Solutions (GLS)
We proudly offer a new, fully-integrated insurance solution in the TMS. When generating your next rate quote, you will see two rates provided for each carrier. The normal rate you are used to seeing will be presented alongside a rate that includes full-value insurance. This defaults to a declared cargo value of $10,000 since anything $10,000 or less will have the same premium. If you try this option, you are greeted with a setup notification.
Why do I want Freight Insurance?
Most carriers offer some amount of limited liability coverage with your shipments. Those limits often do not cover the total value of your freight, and when loss or damage occurs, you can face a partial or complete loss at no fault of your own. Full-value freight insurance gives you peace of mind that your load is covered for the total value and against carriers that refuse to pay your claim.
How do I sign up?
When you contact support@gogloballogistics.com, they will supply you with a continual credit card form and signup process with, Global Logistics Solutions. Once your credit card is on file and you're ready to start insuring your freight, we'll activate this service, and you can choose the "Select w/ Insurance" option on all of your shipments.
Who provides this insurance?
Our partners created this insurance program at Global Logistics Solutions (GLS). TAI Software has provided the integration framework, while GLS has provided the complete Insurance program. The insurance certificates are underwritten by QBE Group, which holds an AM Best Rate "A" Excellent rating and is an admitted insurance carrier in all 50 states.
How do I use Supplemental Insurance once I'm set up?
When you Generate a Smart Quote in an LTL shipment, you will see the option to "Select w/o Insurance" or "Select w/ Insurance."
Click the "Select w/ Insurance" option; you will see a new modal pop-up to complete your insurance quote.
Select a "Commodity Group," update the "Declared Value," and generate your final insurance rate. This must be done on both shipment types.
After you save, you will notice that the system adds an insurance leg and will see the insurance quote #.
For LTL, if your shipment reaches the Ready status at any point, the insurance certificate will automatically be attached and can be viewed in the Shipment Documents tab.
If, for some reason, you've manually dispatched your shipment, make sure you click the "Purchase Insurance" button located on the shipment summary page to obtain the insurance certificate, which will generate an insurance certificate ID.
Note:
For insurance to be purchased—either automatically or manually—the end customer must have a physical address filled out on their profile. Without a physical address, the insurance certificate cannot be generated, and an error will be logged in the Activity Log.
Deductible Calculation
The system will calculate the deductible based on the declared value and will follow this logic:
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$501 - $50,000= $1,000
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$50,001 - $100,000= $1,500
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$100,001 - $250,000= $2,000
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$250,001 - $500,000=$2,500