Proactively Manage Shipment Weight Discrepancies
When processing shipment status updates, the TMS extracts the carrier-reported shipment weight and compares it with the saved shipment weight. If a discrepancy is detected, the system creates an exception to notify relevant users, enabling proactive resolution before delivery.
This functionality aims to alert you to weight changes early, allowing for appropriate cost adjustments prior to invoicing. This reduces the likelihood of invoice revisions and enhances customer satisfaction. Initial findings revealed that over 87% of carrier-reported EDI weight changes were accurate upon implementation.
Key Features:
- Shipment Exception Notification: Alerts users of potential weight issues.
- Automatic Weight Update: Adjusts shipment weight (based on rules) to trigger a change since booking.
- Blocking Mechanism: Prevents auto-invoicing and auto-bill approval for flagged shipments.
- Invoice Change Visibility: Reflects the updated weight in the invoice change management section.
- Detailed Activity Log: Records carrier-reported weight vs. saved shipment weight.
- AR and AP Variance Management: Highlights discrepancies before invoice or bill creation.
Weight Update Rules:
-
Moderate Discrepancy (20lbs to 40% difference):
- Updates the weight in TMS to reflect carrier-reported values.
-
Large Discrepancy (Over 40% difference):
- TMS will not update the weight due to significant variance.
-
Minimal Discrepancy (Less than 20lbs):
- No changes made; considered negligible.
This feature ensures greater accuracy in shipment weight management, leading to smoother operations and fewer billing disputes.