This article explains how to effectively use the LTL Operations Dashboard to manage and track your LTL shipments.
Overview
The LTL Operations Dashboard provides a high-level view of all active LTL shipments in the TMS. It organizes shipments by status and offers tools to monitor, manage, and take action on them efficiently.
This dashboard displays LTL shipments created within the last 90 days, based on the Created Date field.
The LTL dashboards do not update in real time. Instead, they refresh approximately every 3 minutes, but only when someone accesses them. This is done using a technique called data caching to improve performance and load times.
Viewing Shipment Details
Our dashboards are a powerful tool for brokers, simplifying daily shipment management by automatically filtering shipments based on their status and reducing the effort required to stay organized.
Click any item or status on the dashboard to open its detailed view in the system.
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Each status tile displays a number showing how many shipments currently fall into that category.
Red numbers indicate shipments that need your attention (for example, shipments with exceptions or issues).
Understanding Each Status
Here’s what each status means and what you can do from there:
- Assigned: This status means a carrier has been assigned to the shipment, but the load has not yet been tendered or confirmed. It’s the first step after quoting ; when operations officially allocate a carrier to handle the freight.
- Recent Quotes: Displays all recently created quotes that haven’t yet been converted into active shipments. It’s used to track quoting activity and follow up on potential loads that might still be pending approval or acceptance by the customer.
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Committed: Committed indicates that the broker has reached an agreement with the shipper to move the load at the confirmed rate. At this stage, brokers begin the dispatching process, finalizing details and preparing the shipment to be set as Ready.
- Ready and Sent: This status means the BOL and pickup request have been sent to the carrier. The shipment is ready for pickup, and all necessary documentation has been provided to initiate the movement.
- Rejected by Carrier: Shows shipments that were declined or rejected by the assigned carrier. This helps the team quickly identify which loads need a new carrier or rate re-evaluation.
- Dispatched: The carrier has officially dispatched a driver to pick up the freight. This means the load is scheduled for pickup and is actively in motion within the carrier’s system.
- In Transit: The shipment has been picked up and is on its way to the delivery destination. Tracking updates may be available through EDI, API, or carrier portals to monitor its progress.
- Out for Delivery: The shipment is on the truck for final delivery to the consignee. It’s typically the last step before the shipment is marked as delivered.
- Recently Delivered: Displays all shipments that have been delivered within a recent timeframe (usually the past few days). This allows teams to verify delivery confirmations, obtain PODs, and finalize billing or customer notifications.