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Document Processor

This article will help explain what the Document Processor is and how it works.

Table of Contents

What Is the Document Processor?

The document processor is a page in the TMS that allows you to quickly (or automatically) process a stack of documents. The stack of documents will likely consist of carrier bills, PODs, inspection certificates, or other shipment-related documents. Instead of finding each shipment on a one-by-one basis, a user can upload their stack of documents and quickly process them with a live preview of the image while adding relevant data such as:

  • Shipment ID
  • PRO Number
  • Reference Numbers (Customer PO, Shipper Reference)
  • Buy Rate
  • Bill Number
  • Bill Date
  • POD Date, Time, and Signature
  • Document Type (BOL, POD, etc.)
  • Visibility (public or private)

Document Processor User Interface

The Document Processor has 4 main sections.

  1. The Document Import modal.
  2. The unprocessed Document Queue.
  3. The selected Document Viewing Area.
  4. The Document Data completion wizard.

How Do I Upload My Documents?

Documents can be uploaded directly from the Document Processor page. Click the "Choose Files" button to browse for a file or files on your computer, select them, and click "Upload". The document will be added to the bottom of your stack in a first in first out order. This ensures that you are always defaulted to processing the oldest documents first; although, you can select any document from your "stack" that you wish to process.

What Does Extract Data Do?

If you click this checkbox when you are uploading documents, we'll do a little bit of work to automatically extract some useful data that can later be used to match the document to the shipment. This data will appear in the "Extracted Data" card (above the Document Data completion wizard) in the top right corner of the page. The data badges have a click-and-drag functionality that makes them easy to use when processing the document.

How Does the Document Queue Work?

The Document Queue will display a small button for each unprocessed document. It is displayed in a first-in-first-out order, with the oldest documents at the top.

Each document in the Document Queue will display key information in its four corners: the filename, a matched shipment ID, the number of pages, and the document type. A green indication means a Shipment ID has been successfully matched to an existing shipment.

Bulk Operations

Within the Documents Queue, you can use the Bulk Operations button to merge multiple documents or delete a group of documents that you do not intend to process.

Get to Know the Document Viewing Area

The document viewing area allows you to preview the selected document so that you can start adding the data you need for processing. The centerpiece of this section is the document image itself. There is also a small toolbar at the top of the page to help navigate the document. The toolbar consists of four primary functions:

  • Extracting Data From Document
  • Splitting Multipage Documents
  • Viewing Multiple Pages
  • Zooming In and Out

By clicking the extract data button, you can easily extract information from the document to help match it with the correct shipment. This feature allows you to retrieve data at any point, in case you forget to check the extract data during document upload or if the system is unable to extract it automatically.

The split document button is indicated by an icon of a single page, turning into multiple pages, or in this case, attachments. If you are viewing an attachment that has three pages, but in reality it is three separate documents, then clicking this button will transform your three-page document into three single-page documents. This way you can process them individually and attach them to different shipments.

In order to view multiple pages of a multi-page document, you should look for the two arrows pointing left and right with the current and total pages in the middle. If your selected document has more than one page this is how you can navigate each page without switching documents. 

Finally, if you need to zoom in or out on a document to make it easier to read, there is also a set of magnifying glasses with minus and plus symbols surrounding a zoom percentage and adjacent to a reset button. The magnifying glasses will assist in zooming in or out of the document while the reset button will quickly return you to the 100% view.

What Can I Do with My Unprocessed Documents?

This section focuses on the Document Data Completion Wizard, which offers various processing options based on the document type.

Next or Previous - The processing of a document has four steps. Next or Previous will help you navigate between the four steps of processing the document. Once you reach step four, your "Next" button will be replaced with a "Finish" button.

Delete - Clicking on the red trash can will immediately remove the document from the queue, making it no longer available for further processing.

Finish - Once a document is processed, it is marked as "complete" and will no longer be available in the Document Processor Queue. You can still view the document as an attachment in the document manager for the shipment to which it was attached.

For all document types, the mentioned options will be available. However, for carrier bills, the "Finish" button will not be present. Instead, alternative options will be provided for processing these specific documents.

Add Reference Numbers During Processing

When processing any document type, you can add reference numbers to help identify and track shipments.

  • Supports both standard and custom reference numbers

  • Reference numbers are saved when the document is processed

Processing Options for Carrier Bills

When processing a document with the Document Type set to Carrier Bill, additional fields and actions are available to control how the bill is linked and approved.

Pre-Processing Fields

Before taking any action, review the following fields:

Transit Leg

  • Displayed as a dropdown

  • Defaults to Linehaul

  • Includes only transit legs that exist on the identified shipment

Vendor

  • Displayed as a read-only field

  • Cannot be edited manually

  • Automatically updates based on the selected Transit Leg

  • Derived from shipment charge lines and may represent:

    • A carrier

    • A factoring company

    • A marketplace seller

Processing Actions

After reviewing the details, choose one of the following actions:

Process

Selecting Process will:

  • Link the carrier bill to the shipment

  • Attempt to approve the bill using AP Overpay/Underpay tolerances

  • Result in one of the following outcomes:

    • Approved

    • Flagged for variance

    • Disregarded (if the bill was already approved)

Attach

Selecting Attach will:

  • Link the carrier bill to the shipment

  • Not automatically approve the bill

  • Allow the bill to be reviewed and approved later

  • Provide more control compared to using Process

Editable Fields Before Processing

Before selecting Process or Attach, you may update:

  • Bill Date

  • Bill Number

  • Buy Rate

If the Bill Date is updated and the bill is attached instead of processed, the updated date is retained and used during future bill approval.

Easily access the shipment by clicking on the shipment ID next to the document type in the document data completion wizard if the system successfully matches a document to it.

Team Collaboration

Several users can work on processing documents at the same time. The system is designed to prevent users from unknowingly working on the same document as another user. Here is how you will know:

A blue border on the left indicates the currently selected document, while a grey border signifies that another user is viewing that document.

In the document processing wizard, you can easily identify the user currently handling the document by their initials displayed on the screen.

What Happens With My Processed Documents?

The primary goal of the Document Processor isn't just collecting and attaching the documents. It's what we do with the associated document data after the fact. We're performing a few automation workflows that will help handle your processed documents in ways that improve your operating efficiency for both customer service and accounting.

  • Buy Rate Validations - Think of this in the same way as EDI 210 processing. When you attach a Carrier Bill and set the Buy Rate we'll not only attach this document to the shipment but we'll also compare the Buy Rate of the Bill to the Buy Rate on the shipment. If the amount is within your AP Underpay and Overpay tolerances, we'll automatically approve the Bill so you don't have to.
  • Proof Of Delivery Date / Time - We can automatically update the POD Date on any Delivery Receipts or Proof of Delivery Documents that get processed.
  • Shipment Reference Numbers - Shipment Reference and Tracking numbers can be updated as the documents are processed against active shipments.

If No Shipment Exists for a Document

You can create a shipment directly from the Document Processor. The Create Shipment step uses the same form and logic as the standard Create Shipment modal, including the handling of Incomplete Shipments.

Form Overview

The Create Shipment form mirrors the standard shipment creation experience, with fields organized to match the shipment workflow.

Customer & Contact

  • Customer Company

    • Required

  • Contact Name / Login

    • Required

    • Displays staff associated with the selected customer only

    • Automatically clears if the customer is removed or changed

Shipment Type

  • Required

  • Defaults to Truckload

Location Details

  • Origin and Destination use enhanced search fields

  • Locations can be searched by city and/or ZIP code

  • Replaces the previous Origin Zip and Destination Zip inputs

Shipment Details by Mode

LTL Shipments

After the Destination field, the following inputs are displayed:

  • Handling Units

  • Total Weight

  • Freight Class

Truckload / Drayage Shipments

After the Destination field, the following inputs are displayed:

  • Total Weight

  • Equipment Type

  • Equipment Length

  • Equipment Accent (if applicable)

Carrier & Rates

  • The carrier is displayed at the bottom of the form

  • Rate fields include:

    • Sell Rate

    • Buy Rate

Saving Behavior

Shipments created through the Document Processor follow the same Incomplete Shipment flow as the standard Create Shipment modal. This allows you to save progress and complete remaining details later.

Supported Document Types

When you are importing documents into the document processor, you can choose any of the following types of files.

  • PDF
  • TIF or TIFF
  • PNG
  • JPG or JPEG
  • GIF

When a document is imported the original attachment is stored so it can be accessed later. For proper viewing, we convert all PDF and TIFF files into a PNG. If you import a multi-page PDF and then use our split document function, the original attachment is removed and the newly created documents will be a PNG version of each page that was split.