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Delete or Modify Invoice Payment
This article will show you how to Delete or Modify a payment that a customer has made to your Organization:
Quick Reference Video Summary:
- To Delete or Modify a payment, you will start going to Accounting > Payment History to identify the check/payment you want to modify.
- Clicking on the Invoice hyperlink in the Number Applied To column will bring you to the Invoice Payment Details.
- From the Invoice Payment Details screen, you can delete or modify the amounts applied by clicking the trash can icon or pencil icon.
- To delete the payment from the Invoice Payment Details screen, you can also use the red Delete Payment button.
**Note: Changes made to payments in the system will not automatically sync to Quickbooks, and the same changes will have to be made in Quickbooks manually as well; while we provide accounting syncing, it is not retroactive, i.e., it isn't going to look back at items it has completed to check for updates.