This article explains how to activate your DAT REST API integration. It covers the information you’ll need to include when emailing DAT Support, the requirement for a dedicated Service Account email, and what happens once DAT sets up the account.
Step 1: Email DAT Support
Send an email to techsupportteamleads@dat.com providing the following information:
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Your Company Name
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Main Contact (name and phone number)
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Unique Identifier (e.g., MC number, business address, or other identifier)
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Integration Service & Interface: Specify REST API
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Service Account Email (see Step 2 below for guidance)
Step 2: Set Up a Service Account Email
DAT requires a dedicated email address to create the Service Account. This email should:
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Not already be in use by a DAT user
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Be something simple, like:
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datserviceaccount@yourcompany.com -
admin@yourcompany.com(a group/shared mailbox)
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Important: After creating the Service Account, DAT will send you a confirmation email with instructions on generating a password. This email and password combination will be used to authenticate your system with DAT’s REST API, and it only needs to be done once for your entire organization.
Email Template:
Subject: Request for DAT REST API Integration – [Your Company Name]
Hello DAT Support Team,
We would like to set up a REST API integration for our account. Please find our details below:
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Company Name: [Your Company Name]
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Main Contact: [Name, Phone Number]
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Identifier: [MC # / Address / etc.]
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Integration Service: REST API
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Service Account Email: [serviceaccount@yourcompany.com]
Please create the Service Account and provide next steps for activation.
Thank you,
[Your Name]
Step 3: Wait for DAT to Complete Setup
Once your request is received, DAT’s support team will:
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Create the Service Account under your company’s DAT account.
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Send you confirmation and the details you need to log in.
Step 4: Update Your Integration Source in the TMS
- Access your DAT integration source
- Add a new source setting called Version = REST
- User name = User level email (the email address you use to sign in to DAT)
- Password = Service Account password
- Account number = Service Account email
