Customer Facing EDI Support

Tai TMS can add EDI Functionality to support the needs of your end customers when automating shipment creation, tracking, and invoicing functionality. This will require a setup by the Integration Team. Setup fees may be incurred. 

Tai TMS will process EDI files based on the X12 - 4010 Standard

Files can be transmitted via FTP / SFTP / FTPS / AS2

Please fill out and return the following form:  Tai Software EDI Information Sheet along with any sample files or specs the customer needs us to adhere to.

Table of Contents

1. Supported EDI Documents

2. EDI Workflow For Shipments

1. Supported EDI Documents:

  • 204 (Load Tender - Incoming) Customers send Tai a load tender and we Create Shipment (Requires setup and mapping to customer).
  • 997 (Functional Acknowledgement) We send an acknowledgment indicating that we received the 204.
  • 990 (Load Tender - Response) We do support sending both an acceptance and rejection for Truckload shipments; LTL auto-accepts.
  • 214 (Status Updates - Outgoing) When we receive status updates from Carriers and the status of shipment changes, we submit this change to the customer in this file.
  • 210 (Invoicing) When this is active (Customer Invoicing Method = EDI), we will submit a 210 for the customer.

2. EDI Workflow For Shipments:

The key points to keep in mind are:
  • The customer will be sending over the dispatch request (204) which will build the shipment in the TMS.
  • Once we receive the dispatch request we'll send them an automatic response (997) essentially just letting them know that the file was successfully received.
  • At that point, the created shipment will be in "Quote" status.
    • From there when a shipment is moved from Quoted to Committed, we'll generate an Acceptance file (990 acceptance)
    • When a shipment is moved to Canceled, we'll generate a Rejected file (990 Rejected)
  • Then as the shipment's status gets updated, we'll send the status updates (214). These are triggered with the In transit, Out for Delivery, and Delivered statuses.
  • Lastly, once the invoice is created in the TMS, we'll send over the Invoice via EDI (210).