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Front Office Features
Shipment Profile - Activity Log
This article will cover the below items and teach you about the Activity Log and how to get the most out of it:
- Activity Log Location
- Activity Log Features
- Activity Log Best Practices
Quick Reference Video Summary:
- The Activity Log will appear 'Orange' when there are new updates within the last 24 hour period with a number telling you how many updates have been made
- Most Activity Log entries are automatically recorded as a user moves through the system
- You can use 'Add Activity' in order to communicate information to your customers (an example of this would be to add an activity to inform your customer why a shipment is delayed)
- You can change the privacy settings of activity log entries to either Public, Private, or Admin. Public will show to your customers under your Organization's hierarchy; Private will show to only users within your Organizational level; Admin will only show the entries to users with Admin Permissions on their LSP Staff Profile